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Terms and Conditions for Your bedjili Account

These terms set out how your bedjili account works — what you agree to when you open one, how deposits through bKash, Nagad, or Rocket are handled, and what rules apply to withdrawals and account conduct.

Applies to all account holdersbKash, Nagad, Rocket coveredEligibility varies by regionAccount conduct rules inside
bedjili Terms and Conditions for Your bedjili Account
HOW WE MANAGE YOUR ACCOUNT

Account Security, Data and Your Rights

Your account security matters to us, and these terms reflect that. We use encrypted connections for all sessions — whether you log in from a Dhaka device or access the lobby through a mobile browser linked to your Nagad wallet. We retain account records for as long as required by our operating obligations, and we do not share your personal information with third parties outside of what our privacy policy permits. If you want to update your registered details, request a data summary, or close your account, contact support with your account ID and the request type.

Encrypted Sessions

Every account session runs over a secured connection. Your bKash or Nagad payment details are never stored in plain form — they pass through verified wallet rails and are not held on our side.

Account Data Retention

We keep your account records for a period required by our operating terms. You can request a summary of the data we hold by contacting support with your registered account ID and a written request.

Detail Updates and Corrections

If your registered name, phone number, or wallet reference — bKash, Nagad, or Rocket — needs updating, submit the change through account settings or contact support. Identity verification may be required before changes take effect.

Account Closure Rights

You may request account closure at any time. Pending withdrawals are processed before closure is finalised. Once closed, account data is retained for our standard period in line with these terms before deletion.

TERMS QUERY CHANNELS

How to Reach Us About These Terms

If something in these terms is unclear, or you have a question about how a rule applies to your account — your bKash deposit, a pending withdrawal, or an account restriction — our support team can help clarify. You can reach us any time through the channels below. Response times vary, but we aim to address account-related queries within one business day.

Team online

Live Chat

Open the chat window from your account dashboard. Fastest path for questions about account rules, wallet transactions via bKash or Nagad, or an active restriction on your account.

Email Support

Send your terms or account query to our support address. Include your registered account ID so we can locate your record and respond without back-and-forth delays.

Help Centre

The help centre covers common terms questions — account limits, withdrawal conditions, wallet verification steps for Rocket and bKash — available any time without waiting for a reply.

Common Questions About bedjili Terms

These terms apply to anyone who opens or uses a bedjili account. That includes accessing the lobby, making deposits through bKash, Nagad or Rocket, placing bets, and requesting withdrawals. Eligibility depends on your local law and region.

We can update these terms and will notify you through your registered account contact when we do. Continuing to use your account after a change takes effect means you accept the updated version. Major changes are flagged clearly.

Breaches — such as operating multiple accounts, using false identity details, or attempting to manipulate wallet verification — can result in account suspension or permanent closure. Pending balances are reviewed on a case-by-case basis.

Yes. All wallet transactions — bKash, Nagad, and Rocket — are covered under these terms. Deposit and withdrawal conditions, including any verification steps applied to wallet-linked accounts, are part of what you agree to.

Whether using a bedjili account is lawful depends on your local law and the regions in which we operate. We do not make legal determinations for you. It is your responsibility to confirm that your use complies with applicable regulations.

Contact support with your account ID. For closure, any pending withdrawal is processed first. For a data request, we'll confirm what records we hold. Both requests are handled through the same support channels — live chat or email.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.