Reference

Privacy Policy

We collect and protect the information you share when you open an account, make deposits through bKash, Nagad or Rocket, and use the platform.

Account securityWallet transaction dataYour controlClear contact pathLocal compliance
bedjili Privacy Policy
POLICY CONTACT

Privacy Questions

If you want to know what data we hold, request a copy of your account information, ask us to correct a detail, or delete your account entirely, reach us through any of these channels. We aim to respond within a few business days and walk you through the process.

Email Send your data request or privacy question to our support address. Include your registered phone number so we can verify your account and respond with the information you need.
Live chat Open the chat widget in your account dashboard and ask to speak with a privacy agent. They can explain what data we store, how long we keep it, and how to submit a formal request.
Account settings Log in and visit the privacy section under settings to download your transaction history, update your email or phone number, or deactivate your account if you decide to leave the platform.
DATA HANDLING

How We Protect Your Information

We encrypt your password, store wallet transaction records on secure servers, and limit access to personal data to the small team that processes deposits, withdrawals and account verification. Here is what happens behind the scenes to keep your information safe and give you control over it.

Secure storage

Account details and payment records live on servers protected by firewall rules and access logs. We encrypt sensitive fields like your password and payment references so even our own staff cannot read them in plain text.

Cookie use

We set a session cookie when you log in so you stay signed in while you browse the lobby. Analytics cookies help us see which game categories get the most traffic and where players drop off during deposit flows.

Retention period

We keep your transaction history and account activity logs for the period required by local financial record rules, then archive or delete older records. You can ask us to delete your account and personal data at any time.

Your rights

You can request a copy of the data we hold, ask us to correct a mistake, withdraw consent for marketing messages, or close your account and have your information removed subject to any legal retention obligations.

Privacy Policy FAQ

We ask for your full name, phone number, email address and date of birth during sign-up. This lets us verify your identity, communicate account updates, and meet basic compliance requirements in eligible regions.

We log the transaction reference, amount and timestamp each time you deposit or withdraw, but we do not store your mobile wallet PIN or password. Payment processing happens directly through the wallet provider's secure gateway.

Yes. Contact support by email or live chat, confirm your registered phone number, and we will send you a report showing your account details, transaction history, login records and any marketing preferences you set.

We retain deposit and withdrawal logs for the period required by local financial rules, typically a few years. After that we archive or delete old records unless a legal obligation requires longer storage.

We share transaction data with payment processors to complete your bKash, Nagad or Rocket transfers, and we may disclose information if required by law or a valid legal request in eligible regions. We do not sell your data.

Log in to account settings and choose the deactivation option, or contact support and ask them to close your account. We will delete your personal information subject to any legal retention rules that apply in your region.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.